Widerrufsrecht
Refund & Returns Policy
At ApexPips, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review the policy below.
Returns
We accept returns within 14 days of delivery. To be eligible for a return:
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The item must be unused and in its original condition
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The product must be in its original packaging
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Proof of purchase is required
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Non-Returnable Items
We do not accept returns on:
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Used products
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Items damaged due to misuse
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Final sale items (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at:
Include photos of the issue so we can resolve it quickly.